🚚 Shipping & Delivery Information

MT Traders – Pakistan

At MT Traders, we are committed to delivering your products safely, on time, and with complete transparency. Below is detailed information about our shipping and delivery process across Pakistan.

📦 Shipping Methods

We offer the following delivery options depending on your location and order type:

  • Standard Shipping (Nationwide)
  • Express Delivery (Selected cities)
  • Same-Day / Next-Day Delivery (Karachi only – subject to availability)

Shipping method availability may vary based on product size, weight, and destination.

💰 Shipping Costs

  • Karachi:
    • Standard delivery charges apply
    • Free delivery on orders above PKR 10,000 (where applicable)
  • Outside Karachi:
    • Shipping charges are calculated based on weight, size, and destination
    • Charges will be clearly shown at checkout or confirmed before dispatch

Any special handling or oversized item costs will be communicated in advance.

⏱ Estimated Delivery Time

  • Karachi: 1–2 business days
  • Major Cities: 2–4 business days
  • Remote Areas: 3–7 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.

📍 Shipping Destinations

We currently ship across Pakistan, including:

  • Karachi
  • Lahore
  • Islamabad / Rawalpindi
  • Faisalabad
  • Multan
  • Peshawar
  • Quetta
  • And other cities & towns

📌 International shipping is not available at this time.

🚛 Shipping Providers

We partner with reliable courier and logistics services within Pakistan to ensure safe and timely delivery. The courier partner is selected based on destination and shipment type.

📦 Packaging & Handling

  • All products are securely packed to prevent damage during transit
  • Industrial and welding equipment receive extra protective packaging
  • Fragile items are clearly labeled and handled with care

🔔 Delivery Notifications & Tracking

  • Order confirmation is sent via email or phone
  • Tracking number will be shared once your order is dispatched
  • Customers can track shipments through the courier’s tracking system
  • Phone or WhatsApp updates may be provided when needed

📜 Delivery & Return Policy

  • If a product arrives damaged or incorrect, please notify us within 24 hours of delivery
  • Returns or exchanges are subject to our Return Policy
  • MT Traders is not responsible for delays caused by courier companies, strikes, or natural events, but we will fully assist in resolution

🏬 Local Pickup Option (Karachi)

Customers in Karachi may opt for self-pickup from our designated location (by prior confirmation).

📌 Pickup availability will be confirmed after order placement.

📞 Customer Support

For shipping, delivery, or order-related queries, contact us:

📧 Email: quote@mttraders.com
📞 Phone / WhatsApp: +92 315 229 2207
🕘 Support Hours: Mon–Sat | 10:00 AM – 10:00 PM

Our support team is always ready to assist you.

⚠️ Special Circumstances (Force Majeure)

In rare cases such as:

  • Extreme weather
  • Political or security situations
  • Public holidays
  • Pandemics or emergencies

Delivery timelines may be affected. Customers will be informed promptly in such situations.

✅ Our Commitment

Clear and transparent delivery information helps us build trust and long-term relationships with our customers. At MT Traders, your satisfaction and confidence are our top priorities.